Expert in psychology, persuasive tech & human behaviour.
Described as “a rare polymath with deep expertise in tech, marketing and psychology”, Nathalie draws upon a rich background in human behaviour, web design and the arts, to offer a unique vantage point from which to examine the complex challenges we face today. Having studied psychology and worked as a web designer early in her career, her frustration at the lack of a comprehensive framework through which to understand online behaviour, led her to write what has since become an international best-seller: Webs Of Influence: The Psychology of Online Persuasion (Pearson).
Adopted as the go-to manual by business leaders and universities alike, Webs Of Influence has been translated into 7 languages, and alongside her new book, Business Unusual: Values, Uncertainty and the Psychology of Brand Resilience, serves as the cornerstone for Nathalie’s work with clients including Google, Accenture, Unilever and Harvard Business Review, among others.
A favoured speaker, consultant and facilitator to Fortune 500 companies, Nathalie has lectured at some of the world’s most prestigious institutions (from Cambridge and UCL universities, to Lund and Hult business schools), and her experience as a skilled communicator has seen her present at SXSW, host the Guardian Changing Media Summit and hold main stage interviews at the Web Summit.
Whether speaking to audiences of thousands, or leading executive roundtables for private clients, Nathalie’s ability to ignite conversation and offer tools and strategies with which to harness human potential, has helped countless organisations transform how they approach business.
From ethics and human behaviour to persuasive tech, Nathalie addresses the specific challenges faced by larger, more diverse brands and organisations today, including: the psychological dynamics behind evolving consumer behaviours, the challenges of engaging millennials and Gen Z, how to harness self-determination, the move towards eudaimonic well-being, the role of social identity in social media, identifying and expressing values with coherence, ethics and integrity, resonant communication and marketing, brand resilience and reputation, and how to ethically apply behavioural science principles to enhance your platforms, content marketing, product design and customer experience.
Whether you’re looking to communicate more resonantly, engage people more persuasively or create cultures of integrity that better attract and retain both employees and customers, Nathalie’s insightful, actionable keynotes and workshops offer a robust roadmap to help you navigate uncertainty with greater skill and success.
In 2021 Nathalie launched TheValuesMap.com, a free tool developed in collaboration with Dr Kiki Leutner of Goldsmiths University, to help people within organisations understand, communicate and practically express the values they stand for. A behavioural science advisor, Nathalie also hosts Nathalie Nahai In Conversation, various Guardian podcasts, and contributes to national publications, television and radio on the impact of technology in our lives.